Privacy Policy for Eloquent Mind

Effective Date: 1/26/25
Last Updated: 1/26/25

At Eloquent Mind, your privacy is important. This Privacy Policy explains how we collect, use, and safeguard your information. By using our website and services, you consent to the terms outlined here.

1. Information We Collect

We collect and process the following types of information:

  • Personal Information: Name, email address, and billing details for course purchases, consulting services, or correspondence.
  • Cookies and Tracking: Information gathered through cookies and tools like Google Analytics to improve site functionality and user experience.
  • Customer-Specific Data: Information shared while working together to provide personalized consulting services.

2. How We Use Your Information

Your data is used to:

  • Process payments for courses and consulting services via Stripe and Thinkific.
  • Send newsletters and updates via ConvertKit (with your consent).
  • Follow up with you through the contact form.
  • Improve our website functionality and services through analytics.

3. Data Sharing

We do not sell, rent, or share your personal information with third parties unless:

  • You provide explicit permission.
  • Sharing is necessary for payment processing or service delivery through trusted platforms (e.g., Stripe, Thinkific, ConvertKit).

4. Data Protection

We take the following steps to safeguard your data:

  • SSL encryption for secure data transmission.
  • Secure servers and trusted third-party platforms for processing and storage.

5. Data Retention

  • We retain contact and billing information indefinitely for record-keeping and communication purposes.
  • You can unsubscribe from newsletters or request data deletion anytime by contacting eddie@eloquentmind.co.

6. User Rights

You have the right to:

  • Access your data.
  • Request correction or deletion of your information.
  • Withdraw consent for data processing (e.g., unsubscribing from emails).

To exercise these rights, contact us via the contact form on our website or email eddie@eloquentmind.co.

7. Compliance with Regulations

We comply with applicable privacy laws, including:

  • General Data Protection Regulation (GDPR): For users in the EU, you have specific rights related to data access, correction, and deletion.
  • California Consumer Privacy Act (CCPA): For California residents, you may request disclosure of personal data collected and its purposes.

8. Cookies and Analytics

We use Google Analytics to gather anonymous data about website performance and user behavior. You can manage cookie preferences through your browser settings.

9. Updates to This Privacy Policy

This Privacy Policy may change occasionally. Updates will be posted on the Legal Page of our website. Continued use of our services after changes indicates acceptance of the revised policy.

10. Contact Information

If you have questions or concerns about this Privacy Policy, contact us:
Email: eddie@eloquentmind.co

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